Privacy Policy

Last updated: December 28, 2024

1. Introduction

Welcome to Funmo Emby ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Funmo Emby (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

  • Server Connection Information: Emby server addresses, usernames, and authentication credentials you provide to connect to your media servers.
  • User Preferences: Settings and preferences you configure within the App, such as playback quality, subtitle preferences, and interface customizations.
  • Support Communications: Information you provide when contacting our support team, including your email address and the content of your communications.

2.2 Information We Collect Automatically

  • Device Information: Information about your mobile device, including device model, operating system version, unique device identifiers, and mobile network information.
  • Usage Data: Information about how you use the App, including features accessed, time spent in the App, and interaction patterns.
  • Log Information: System logs and error reports to help us diagnose technical issues and improve App performance.
  • Network Information: Information about your network connection, including IP address and connection quality metrics for streaming optimization.

2.3 Information We Do Not Collect

We want to be clear about what we do NOT collect:

  • We do not access, store, or transmit your media files or content from your Emby server.
  • We do not collect personal information from your media metadata beyond what is necessary for App functionality.
  • We do not track your viewing history or media consumption patterns for advertising purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

  • To establish and maintain connections to your Emby servers
  • To authenticate your access to media content
  • To optimize streaming quality based on your network conditions
  • To synchronize playback progress across your devices

3.2 App Improvement

  • To analyze usage patterns and improve App functionality
  • To identify and fix bugs and technical issues
  • To develop new features and enhancements
  • To optimize App performance and user experience

3.3 Support and Communication

  • To respond to your inquiries and provide customer support
  • To send important updates about the App or our services
  • To notify you of security issues or required actions

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

4.1 Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4.4 Consent

We may share your information with your explicit consent for any other purpose.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: All data transmissions between the App and servers are encrypted using industry-standard protocols.
  • Secure Storage: Personal information is stored on secure servers with restricted access.
  • Access Controls: We limit access to personal information to employees and contractors who need it to perform their job functions.
  • Regular Security Reviews: We regularly review and update our security practices to ensure continued protection.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Server Connection Information: Retained until you remove the server from the App or delete your account.
  • Usage Data: Retained for up to 2 years for analytics and improvement purposes.
  • Support Communications: Retained for up to 3 years for customer service purposes.
  • Log Data: Retained for up to 90 days for debugging and security purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to request that we provide it in a portable format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal limitations.

7.4 Restriction and Objection

You have the right to restrict or object to certain processing of your personal information.

7.5 How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By using the App, you consent to the transfer of your information to these facilities.

When we transfer personal information from the European Union or other regions with data protection laws to other countries, we ensure appropriate safeguards are in place to protect your information.

10. Third-Party Services

Our App may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

The App integrates with Emby media servers, which are third-party services. Your use of Emby servers is subject to Emby's own terms of service and privacy policy, which we encourage you to review.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date at the top of this Privacy Policy
  • Sending you a notification through the App or via email (if we have your email address)

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete personal information we hold about you
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at [email protected].

13. European Union Rights

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • The right to be informed about the collection and use of your personal data
  • The right of access to your personal data
  • The right to rectification of inaccurate personal data
  • The right to erasure of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making and profiling

You also have the right to lodge a complaint with a supervisory authority if you believe we have not complied with applicable data protection laws.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Support: [email protected]

Address: Funmo Technology, Privacy Department

We will make every effort to respond to your inquiries and resolve any privacy concerns you may have.